Privacy Policy — Orgora Charts

Effective date: October 3, 2026

Orgora Charts is designed so that your data stays in your control. This policy describes what the app does — and what it does not do. SDK AI Hub (a brand of SDK Equipment LLC) operates the app.

Data we collect

Chart files, mailbox contents, and Drive/OneDrive tokens are still not collected by us. There is no Orgora sign-up, no advertising, no crash-reporting SDK, and no third-party tracking in the iPhone or Mac app. The website counts visits, described under Website visits. Continue with Google or Microsoft connects your cloud storage. It does not create an account with us.

If you use Report a bug or Request a feature in Help, the text you type, optional contact email, and device diagnostics (app version and platform) are sent to SDK AI Hub so we can fix the product. We do not sell that information. We do not use it to train public models. Optional email is only so we can reply. Do not include names or chart contents in a report.

Where your data lives

Org charts, people, notes, and settings you create are stored on your device. If you continue with Google or Microsoft, charts you save are written to your own Google Drive or OneDrive. We cannot read those files. Device backups (for example iCloud) follow your own device settings — not ours.

Google user data

If you choose Continue with Google, Orgora Charts uses Google Sign-In so the app can open and save charts in your Google Drive from this device. Tokens stay in the device keychain. We never receive your Google password, Drive files, or tokens. Drive is used only as storage you control. Mail you optionally connect is processed on the device to help you discover contacts, and is not used for advertising.

Mailbox and Drive data is never used to develop, improve, or train any artificial-intelligence or machine-learning model, and is never sent to any third-party AI service.

Microsoft user data

If you choose Continue with Microsoft, the app uses Microsoft sign-in so charts can be saved in your OneDrive. Tokens stay on the device. We never receive your Microsoft password, OneDrive files, or tokens.

Purchases

Orgora Pro on iPhone, iPad, and Mac is an auto-renewable subscription sold through Apple. Apple processes that payment. We do not receive your card number. Cancel in Settings, Apple Account, Subscriptions. Orgora Pro in the app opens that same Apple list. Pro stays through the time Apple already charged. The next time you open Orgora on that iPhone or Mac after the period ends, Pro turns off for the Google or Microsoft account you signed in with.

On the web, Orgora Pro is an auto-renewable subscription processed by Stripe. We do not receive your card number. Cancel from your photo, then Orgora Pro, which opens Stripe. Pro stays through the time you already paid. The next time you open Orgora after that period ends, Pro turns off.

When web checkout finishes, the app sends the Stripe checkout id and which Google or Microsoft account paid to orgora-verify.sdkaihub.com. Later, to decide whether that subscription should stay Pro, it sends the Stripe subscription id and the same account. Those checks do not include your chart, your name, or your card. The iPhone and Mac apps ask Apple on the device whether an Apple subscription is still active. They do not send the receipt to us.

Sharing charts

You can share a chart as a read-only .orgora file. Share files are created on your device and sent only through channels you choose (AirDrop, Messages, Mail, or any app in the share sheet). They never touch an SDK AI Hub server, and we have no way of knowing that a share happened.

A share file may contain personal data about the people on your chart (such as names, job titles, and work email addresses — and, only if you explicitly switch it on, your private notes and activity data). By default the app excludes notes, lead status, email activity, and phone numbers from share files. You are responsible for having the right to share the information in a chart.

Optional email sync

If you connect an email account (IMAP or by signing in with your provider), the connection is made from your device to your own email provider. Credentials and tokens stay in the device keychain. Email data fetched by the app is processed and stored on your device only. This feature is off by default.

Data retention and deletion

Everything Orgora Charts stores lives on your device or in cloud storage you control, so retention is in your hands.

• Mailbox data. Messages read from a connected inbox are processed in memory to identify contacts and are not retained as messages. What persists is only what you choose to import: a person's name, email address, and the date and count of messages exchanged, saved in the app's local files on your device.
• Deleting data. Deleting a person or a chart removes that data from your device immediately. Sign out clears the local session and tokens. Deleting the app removes local charts, people, notes, and credentials. Files already in your Drive or OneDrive stay there until you delete them in that service.
• Help reports. If you send Report a bug or Request a feature, we keep the text, optional email, and device diagnostics only as long as needed to fix the product and reply. We do not use reports for advertising or to train public models.
• Charts. We operate no servers that hold your charts, so there is no chart-deletion request to make of us. Drive and OneDrive files stay there until you delete them in that service.

Orgora Clipper (Safari and Chrome)

Orgora Clipper is a browser extension that copies the LinkedIn profile you choose to clip into Orgora Charts. It runs only on an explicit click, on the single profile page you already opened. It does not crawl, does not run in the background, and does not send profile data to SDK AI Hub. Clipped fields (such as name, headline, company, location, and an optional photo) are stored on your device.

Website visits

The website at sdkaihub.com, including the browser app, records a visit when a page opens. The record is the page address, the referring site, the browser type, an approximate country, a random id stored in that browser, and how long that tab stayed open. It does not include your name, email, chart contents, or Drive files. The iPhone and Mac apps do not include this counter. Return visits from the same browser are grouped. A phone and a laptop count as two visitors.

Network access

The app makes network connections only when you ask it to: Google Drive, Microsoft OneDrive, optional email, Clipper on the LinkedIn page already open in your browser, and Help reports to tickets.sdkaihub.com. While you are signed in, Orgora also asks orgora-verify.sdkaihub.com whether a web subscription is still active. That request is the subscription id and which Google or Microsoft account is signed in. The website also sends the visit record above to visits.sdkaihub.com.

Children's privacy

Orgora Charts is not directed at children. Optional Help reports are sent only by someone who chooses to file one.

Changes to this policy

If this policy changes, the updated version will be posted at this URL with a new effective date.

Contact

Questions? Use Help in the app (Report a bug or Request a feature) or the support page.